AppMark AI — Terms of Service

1. Acceptance of Terms

By accessing or using AppMark AI (“the Service”), you agree to these Terms of Service (“Terms”). If you do not agree, you may not use the Service.

The Service is provided by KRNL S.R.L. (“Company”, “we”, “us”).

2. Services Provided

AppMark AI is an AI-powered marketing agent (including Slack-based workflows) that provides insights, automations, and campaign optimization suggestions to assist with mobile app growth.

3. Beta / Experimental Disclaimer

The Service is offered as a Minimum Viable Product (MVP) and may contain bugs, errors, or interruptions. Features, performance, and availability may change at any time without notice. You acknowledge you are using an experimental service and accept the associated risks.

4. Eligibility & User Conduct

• You must be at least 18 years old (or have parental consent) to use the Service.
• You agree not to use the Service for unlawful purposes, to infringe third-party rights, or to disrupt or abuse the Service.
• You may not attempt to reverse-engineer, copy, or exploit the Service in an unauthorized way.

5. Accounts & Access

• If you access via Slack, Google, or other integrations, you are responsible for maintaining the confidentiality of your credentials.
• You are solely responsible for all activities that occur under your account or integrations.

6. Intellectual Property

• All rights, title, and interest in and to the Service (including software, branding, and content) are owned by KRNL S.R.L.
• You retain ownership of your data, messages, and content submitted through the Service.
• You grant us a limited license to process your data solely to operate, maintain, and improve the Service.

7. Third-Party Services

The Service may integrate with third-party platforms (including but not limited to Slack, Meta/Facebook Ads, RevenueCat, Google, and Apple). We do not control and are not responsible for the availability, accuracy, or reliability of such services. Your use of third-party services is governed by their respective terms and policies.

8. Use-at-Your-Own-Risk & No Warranty

• The Service is provided “as is” and “as available”, without any express or implied warranties of any kind.
• Being an AI agent, the Service may generate content, insights, or suggestions that contain errors, inaccuracies, or omissions.
• We do not warrant that the Service will be error-free, uninterrupted, secure, or meet your expectations.

9. No Liability for Damages

To the maximum extent permitted by law, KRNL S.R.L. shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, business opportunities, goodwill, or data, arising from or related to:

• Your use or inability to use the Service;
• Any errors, inaccuracies, or omissions in the Service’s output;
• Actions or decisions taken (or not taken) based on the Service’s recommendations;
• Any other matter relating to the Service.

10. Limitation of Liability Cap

In all cases, the maximum aggregate liability of KRNL S.R.L. shall not exceed the total amount paid by you for the Service in the twelve (12) months preceding the event giving rise to the claim, or €0 if the Service was provided free of charge.

11. User Responsibility & Verification

• You are solely responsible for how you use the Service and any results or decisions based on it.
• You must independently verify all outputs, insights, and recommendations before relying on them for business-critical decisions.
• You accept that you cannot hold KRNL S.R.L. liable for any consequences of using or relying on the Service.

12. Indemnity

You agree to indemnify and hold harmless KRNL S.R.L., its affiliates, employees, officers, and partners from any claims, damages, liabilities, or expenses (including reasonable legal fees) arising out of your use of the Service or your violation of these Terms.

13. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and without liability.

14. Modifications to Terms

We may update these Terms at any time. Updated Terms will be posted on this page with a revised Effective Date. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of Italy. Any dispute arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Milan, Italy.

16. Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions will continue in full force and effect.